Return Policy

Last Updated: November 2025

We want you to love your TRIBE:STITCH purchase. This Return Policy explains how returns, exchanges, and refunds work for orders placed through our website.

1. Eligibility for Returns

• Items must be unused, unworn, and unwashed.
• Items must include all original tags and packaging.
• Returns must be initiated within 30 days of delivery.

The following cannot be returned:

• Final sale items
• Gift cards
• Customized or made-to-order items
• Items marked non-returnable

2. Return Process

Email us at social@tribestitch.co with your order number and reason for return. We will provide instructions once your request is approved.

3. Return Shipping Costs

Customers are responsible for return shipping unless the item arrived damaged or incorrect. We recommend using trackable shipping.

4. Refunds

Once your return is received and approved, refunds are issued to your original payment method within 5–10 business days. Shipping fees, duties, and taxes are non-refundable.

5. Exchanges

Exchanges are available for size or color changes, or for defective items, subject to availability.

6. Damaged or Incorrect Items

If you receive a damaged or incorrect item, notify us within 7 days with photos.

7. Final Sale Items

Final sale items cannot be returned or exchanged.

8. Contact Us

Email: social@tribestitch.co